Evernote Promises Bug Fixes After Complaints

Posted on Jan 7 2014 - 6:30am by Cathy Brunetti

“We’re going to fix this,” promised Evernote founder Phil Libin following a tech writer’s series of criticisms about the said software.

‘Frustrating’

evernoteIn a lengthy blog post, former TechCrunch writer Jason Kincaid detailed his experience with the note-taking app, calling its iOS 7 update “frustrating” due to the flat, sub-par updates that did not really improve the system or the user experience.

Kincaid noted the many bugs, glitches, and issues that he encountered with Evernote, stating his alarm over Evernote’s “fast and loose” play with the data users entrust to the mobile app, hinting the security issues of the software.

“Instead of building a product that is secure, reliable, and fast, it has spread itself too thin, trying to build out its install base across as many platforms as possible in an attempt to fend inevitable competition,” said the notable tech writer.

‘He’s right’

Libin acknowledged Kincaid’s thorough critique of the program. “Jason’s article was a painful and frustrating experience because, in the big picture, he’s right,” said the app’s founder.

Evernote is a note-taking mobile app that has over 80 million users. It records and tags notes, sounds, web pages, photos, and other types of content. It competes with Google’s Keep, the upstart Springpad, and Microsoft’s OneNote.